Coats Bodyguard
The Problem: Damage Claims Sap Time, Money, and Trust
Service managers know the routine—every busy day brings at least one customer convinced the shop dinged their car. Arguing burns time, erodes goodwill, and sometimes forces you to pay for damage you never caused.
Meet Bodyguard: A Drive-Through, Fully Autonomous Inspection Lane
Here’s the thing: Bodyguard replaces hurried walk-arounds with a five-second drive-through photo booth. Six high-speed HD cameras fire in sequence while 20,000-lumen LED panels flood the paintwork, snapping hundreds of razor-sharp images that catch even pin-sized rock chips. All of it happens automatically, 24 hours a day—no attendant needed.
Step-by-Step Intake
- Vehicle triggers infrared sensor as it rolls between two towers
- Cameras and LEDs capture a full 360° image set in seconds
- Automatic license-plate recognition tags each file to the correct car
- Images upload to a secure cloud portal, ready for review anywhere
Crystal-Clear Proof at Your Fingertips
When a customer questions a scuff, you don’t argue—you type the plate number. Bodyguard instantly pulls every visit for that vehicle so you can zoom, pan, and export HD stills or video to show the car’s exact condition at check-in. Disputes turn into straightforward conversations, and honest customers see you as transparent and professional.
Installation Fits Almost Any Lane
The twin towers mount near an entry door, inside a service lane, or wherever traffic naturally funnels. One pair covers a lane; add more lanes as volume grows. Power and network are the only hard requirements, so most shops finish the installation without construction headaches. Controls live in a web dashboard—no proprietary workstation to babysit.
Works Hand-in-Hand with Other Coats Inspection Tech
Bodyguard is designed to pair with Coats Company tread-depth scanner and alignment-check modules, giving you a complete, fully automated inspection lane that captures body condition, tire health, and alignment in one continuous pass.
Why Shops Adopt Bodyguard
- Cuts False Claims to Near Zero – Time-stamped, VIN-linked images end “he-said-she-said” debates
- Boosts Throughput – Intake stays under 10 seconds, so lanes keep moving
- Improves CSI Scores – Customers appreciate photographic transparency
- Protects Revenue – One avoided payout can cover the system’s cost
- Scales Easily – Add lanes or modules as business expands
Bottom Line
Bodyguard turns the stressful damage-claim dance into a quick image search. Your team stays focused on repairs, customers see proof not excuses, and your balance sheet avoids surprise payouts. That’s how you transform intake from a headache into a trust-building moment—and why more dealerships and independent shops are making Bodyguard their first line of defense against damage disputes.